Casa Fuster - Barcelona

One of the concierges, Mierca, was excellent. Professional & welcoming.

Small issue only, Room 101 had torn carpet and one of the bathroom electrical points was hanging from the wall. It felt a little like the room where 'discounted' customers get put.

Staff were great, room was fabulous with lovely views.

Breakfast over - priced at 25 Euros. We ate breakfast nearby for half the price

Very nice hotel in an excellent location and a historic building. Very friendly staff and excellent shopping in the heart of Barcelona.

Rooms are a bit small.

Location is certainly the best thing about the hotel!

The lobby, cafe, corridors and rooms all seemed to be dark and not very inviting!

We've appreciated a lot the amazing atmosphere, arhitecture and decoration of the hotel.

We loved both the exterior and interior design. The staff were extremely friendly and helpful. Whilst it is at the top end of the passeig de gracia, which meant we walked a lot, this location made it possible to see a lot more of Barcelona than we possibly would have done if we had stayed closer to the seafront. The roof top area allows a wonderful view both day and night. The rooms are extremely clean and spacious. Overall, a luxurious stay.

We stayed for four nights and would have loved to have spent longer in the later evening at the roof top bar. Unfortunately, a small glass of white wine and a beer cost 20 euros, so we managed only one drink at the end of the evening! Also, the pool is the size of a spa that would sit about 10!

Beautiful building with a touch of luxury n antique furniture n the aromatic flower scent when you enter the lobby.

The room a bit too small for us, but hey, it did what it did

Completely impressed with the staff and their incredible level of helpfulness. The German/Spanish man who checked us in was amazingly knowledgeable, spoke excellent English and provided us with important key information and helped us set the direction and tone for the time we spent in Barcelona. He went way, way above our expectations. We also loved the Avante Guard furniture and stylings. The location was perfect and enjoyable. And the history of this hotel was very, very interesting. Everyone from the bellman to the housekeeping, were kind and gracious to us. The restaurant was gourmet and the morning breakfast buffet had more variety of foods than just about anywhere. Very good experience at Casa Fuster G.L. Monumento. We would highly, highly recommend your hotel to others.

It was all good.

The hotel offered a high level of comfort. Our room was lovely. Breakfast was excellent with an amazing choice. We had dinner in the restaurant which was quite nice. The staff at the hotel could not have been more helpful...even after we had checked out , they still offered service later that day. I congratulate you all.

My only concern was that on Sunday night we had a very long wait for service in the bar lounge. There were many people and only a few staff. The staff members were under a lot of pressure.

Great hotel location and decor.

When asking for a taxi for 5 for the airport - had to chase porters 3 times and force them to sort it out - not what I expect from a 5 star hotel. Staff were too junior to deal with a small problem - disappointing!

The staff were extremely helpful and the facilities were excellant

The cost of the drinks in the bar and the cost of breakfast were expensive

The extreme quality of the service and the profesionalism of the staff.

Location is good, the building is beautiful, especially restaurant.

The room is smaller and when metro go through under hotel we will feel and have some noise. The price is higher.

Grand facade magnificent to behold, unfortunately our room was not so grand! Location is perfect on fashionable Passieg de Gracia, nerve centre for shopping and sightseeing, near metro.

Our room was drab, brown and depressing.. we got a special through Booked.net and I think allocated the room accordingly... think Upstairs, Downstairs, you will get what you pay for!

lovely hotel, especially for the price i paid! however the room i stayed in was rather small for a 5 star star hotel and plumbing and the shower needs definite improvement!